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Details
Contact Person:
Mrs. Merle Viiding
E-mail:
Send RFQ
Address:
Gildi 12
City:Tartu
Postal Code:
51007
Country:
Estonia
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Phone:+372 7304 590
Fax:+
Standards:ESOMAR
Memberships:
Number of employees:
Number of interviewers:
Founded in:
2004
Language of communication:
English Estonian
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Description
Klaster is a full service market research agency specialising in conducting research in all Baltic countries. Our aim is to provide clients with custom research, which means that the methodology used is devised specifically for each client. Klaster also manages three active online panels in Estonia, Latvia and Lithuania.
Following services are offered:
- Survey Programming and Hosting
- Data Collection
- Statistical data analysis
- Deliverables in SPSS, Excel format
- Reports and Presentations
- Encoding of open ended answers
- Translation
Milestones
2004 Research Centre Klaster was established
2004 the online-survey environment was launched
2005 completed interviewers’ network and started regular omnibus survey
2006 opened CATI center
2007 joined ESOMAR (Research Centre Klaster guarantees to conduct all surveys and analysis by the code of ICC/ESOMAR)
2008 recruiting members of the current online panel started
2009 started pan-Baltic online panel
2010 crossed 12 000 panelist for the Baltics
Research conducted in
Offered Services
- Analysis
- Consulting
- Fieldwork
Market sectors
- Automobiles and Components
- Banks
- Capital Goods
- Commercial Services & Supplies
- Consumer Durables and Apparel
- Consumer Services
- Diversified Financials
- Energy
- Food & Staples Retailing
- Food, Beverage & Tobacco
- Health Care Equipment & Services
- Household & Personal Products
- Insurance
- Materials
- Media
- Pharmaceuticals, Biotechnology & Life Sciences
- Real Estate
- Retailing
- Semiconductors & Semiconductor Equipment
- Software & Services
- Technology Hardware & Equipment
- Telecommunication Services
- Transportation
- Utilities
Research Types
- Advertising Research
- Brand Name Testing
- Business-to-business
- Buyer Decision Processes Research
- Children / Youth's Research
- Concept Testing
- Consumer Research
- Copy Testing
- Customer Satisfaction Studies
- Demand Estimation
- Internet Strategic Intelligence
- Marketing Effectiveness and Analytics
- New Product Development
- Positioning Research
- Price Elasticity Testing
- Sales Forecasting
- Segmentation Research
- Test Marketing
- Tracking Studies
- Usage & Attitude Studies
Research Methods
- CAPI
- CATI
- CAWI
- Desk Research
- Focus Groups
- In-depth Interviews
- Mail
- Online
- PAPI
- Recruiting
Sample studies, research reports
