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Details
Contact Person:
Mr. Nasser Al Busaidy
E-mail:
Send RFQ
Address:
City:Abu Dhabi
Postal Code:
Country:
United Arab Emirates
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Phone:+9712 4452366
Fax:+9712 4458258
Standards:
Memberships:
Number of employees:
6
Number of interviewers:
940
Founded in:
2005
Language of communication:
English Arabic
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Description
At ITQAAN Marketing Consultancy, we offer specialized, cost-effective and comprehensive Mystery Shopping Programs. These are beneficial to
companies as these programs help them to assess their operational
performances against pre-defined internal standards and help elevate
customer service.
Our services are designed to improve your operational processes, raise the bar of customer service thus leading to a boost in your sales and revenues. We have a trained and professional team on board designed to facilitate the development of your business. Furthermore, our services can be customized across a gamut of industries like government organizations, retail outlets, finance and banking institutions or the hospitality industry.
ITQAAN Consultancy has over 960 trained shoppers in the Gulf across a
spectrum of ages, nationalities and demographic sets. Our team of
experienced mystery shoppers will help appraise your service levels and measure them against those of your competitors. Tap into our panel of experienced mystery shoppers to track your service levels and benchmark against those of your competitors!
Research conducted in
Offered Services
- Analysis
- Consulting
- Fieldwork
Market sectors
- Automobiles and Components
- Banks
- Commercial Services & Supplies
- Consumer Services
- Food & Staples Retailing
- Health Care Equipment & Services
- Household & Personal Products
- Materials
- Media
- Real Estate
- Retailing
- Utilities
Research Types
- Consumer Research
- Customer Satisfaction Studies
- Positioning Research
- Segmentation Research
- Store Audit
- Usage & Attitude Studies
Research Methods
- CATI
- Focus Groups
- In-depth Interviews
- Mail
- Mystery Shopping
- Online Focus Groups
Sample studies, research reports
