For over 20 years RSM has delivered high quality, cost effective data collection services to some of the world's leading research agencies and consultants.
CATI: RSM takes responsibility for your data so that you can get on with doing what you do best - adding value for your existing clients and developing new ones. We work with a number of ICG members.
Our in-house CATI approach includes the following:
• 70-line CATI centre at London Bridge;
• Highest quality standards, utilising digital recording technology and live monitoring;
• First class UK and international interviewing team (indigenous to the countries being researched) which has completed more than half a million CATI interviews;
• Experts in researching hard to reach audiences – notably senior business leaders, opinion former audiences, and high net worth consumers in more than forty markets;
• Semi-structured telephone depths – our skilled team of interviewers undertake in-depth surveys providing rich verbatim feedback to enable further insight to be derived;
• Projects managed by senior and experienced researchers – because we also offer full service research we are able to provide excellent design advice;
• Flexible and responsive approach –if requirements evolve we adapt the approach quickly and we provide regular progress updates;
• We take care of every aspect of the data collection for you – sample, questionnaire, scripting, translations, fieldwork, coding, and data delivery –and a twenty year track record of delivering to specification on time.
WEB: RSM takes responsibility for your data so that you can get on with doing what you do best - adding value for your existing clients and developing new ones. We work with a number of ICG members.
Our in-house web based survey approach includes the following:
• Customer and employee surveys using our in-house web survey platform (Askia);
• Fully integrated web and CATI software for mixed method approaches, where appropriate;
• Consumer and business market surveys using the most suitable UK and global panel providers – RSM has a unique position as a broker to a wide range of providers, enabling us to select the best approach for every study;
• Highly experienced project management team – we have had a web based offer since 1998 – bringing first class research knowledge to design and implementation of studies;
• A proactive and flexible approach – to provide fast results and regular progress updates;
• A clear focus on respondent experience – with careful study design, sample management and questionnaire duration advice.
OVERSEAS FIELDWORK: RSM takes responsibility for your data so that you can get on with doing what you do best - adding value for your existing clients and developing new ones. We work with a number of members of ICG.
Our in-house overseas fieldwork includes the following:
• International CATI centre with 70 stations at London Bridge;
• Highly experienced interviewers, indigenous to countries being researched, with perfect English language skills;
• Global coverage – for the last twenty years around half of our business has comprised researching consumers, businesses and opinion formers in Europe, Middle East and Africa, Asia Pacific, Americas, BRIC countries, and CEE and CIS;
• Experts at researching hard to reach audiences – including senior business leaders (C-suite), opinion formers and high net worth consumers;
• Qualitative approaches – we have an excellent in-house team of international depth interviewers which provides rich verbatim feedback to semi-structured questionnaires and we have a number of international partners though our membership of the trade association, AIMRI with whom we work on overseas focus groups;
• We take care of every aspect of the data collection for you – sample, questionnaire, scripting, translations, fieldwork, coding, and data delivery –and have a twenty year track record delivering to specification on time.
